• LUATEL
  • LUATEL
  • LUATEL

We respect our customers.While keeping a human approach for each call, we still stick to the script.

Inbound - Outsourcing

Inbound - outsourcing

Today, Inbound Telemarketing is one of the most important tools of professional and useful client services. Nowadays, clients and information seekers expect access to a contact center for solving their issues or to receive information as part of the basics. Order Services, Support Hotlines, Info-Hotlines or Office Services are some of the most typical Inbound Telemarketing projects. Sometimes these projects can be combined with cross-selling campaigns.

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Outbound - Outsourcing

Outbound - outsourcing

In order to conduct successful and sustainable Outbound Campaigns on a high level of motivation, efficient training, creative script creation and traceable controlling are absolutely mandatory.
LUATEL relies on a vast experience in planning and successfully conducting Outbound Campaigns. It is “Out of the Box” thinking, creativity and not fearing a high level of effort, that allows us to create the ideal individual campaign strategy for our clients.

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